Shipping

Prestige orders are shipped via trusted carriers, including Australia Post, UPS, and DHL. We operate multiple warehouse locations, so your order may be shipped from either our Australian or international facilities, depending on stock availability.

A tracking number will be provided within 48 hours of your order being processed and shipped, sent via email or SMS. Most orders are processed and shipped within 48 hours — during this time we verify your order, perform quality checks, and carefully package your item. Once shipped, you'll automatically receive an email with your tracking number. Please note tracking updates may take up to 3 days to appear.

Estimated Delivery Times

🇦🇺 Australia
Delivery time: 4–10 business days (most orders arrive within 7 days)
Shipped with: Australia Post

🇳🇿 New Zealand
Delivery time: 4–12 days (most orders arrive within 10 days)
Shipped with: NZ Post

🇺🇸 United States
Delivery time: 4–12 days
Track your order via: DHL & UPS

🇬🇧 United Kingdom
Delivery time: 4–12 days (most orders arrive within 7 days)
Shipped with: Royal Mail

🇨🇦 Canada
Delivery time: 4–12 days (most orders arrive within 10 days)
Shipped with: Canada Post

Rest of the World
Delivery time: 10–21 days

Failed Deliveries

If a package cannot be delivered due to customer-related reasons (such as an incorrect address or recipient unavailability), or if the customer refuses to accept the package, it will be returned to the sender (Prestige) at the customer's expense.

These costs include the original shipping fees and any customs or tax charges incurred, and will be deducted from your refund.

In some cases, you may receive a notification stating your package was "delivered," which may actually mean it was returned to our warehouse instead. If you believe this is the case, please contact our customer service at info@wearprestige.com.