Return Policy
Thank you for your purchase. We hope you are satisfied with your order. If for any reason you are not completely happy, you may return your purchase within 30 days of delivery.
Return Period
You can return your purchase within 30 days of delivery without providing a reason. Please ensure the return package is sent back to us within this 30-day period.
Return Conditions
-
Items must be returned unwashed, unworn, and with original tags attached.
-
Shipping costs are non-refundable.
-
We do not offer direct exchanges. If you'd like to exchange an item, you can return your order for a refund or choose a store credit with an added bonus.
Refund Options
-
Store Credit (+15% Bonus): Receive your refund faster with 15% extra value! Processed within 2-3 business days after we receive your return.
-
Original Payment Method: Refunds to your original payment method typically take 7-10 business days after your return has been processed.
Exchanges
Exchanges are subject to product availability. If the desired item is not in stock, our team will contact you to discuss an alternative. Shipping for the replacement item is free of charge.
Damaged or Defective Items
Did you receive a damaged or defective item? Please contact us immediately at info@wearprestige.com for assistance.
Return Shipping Costs
Return shipping costs are your responsibility and may vary depending on the carrier and the country you're returning from.
Please note that we do not cover import duties or customs fees on exchanges. Be sure to keep proof of shipment with tracking information until your return has been processed.
Return Processing
We aim to process returns as quickly as possible. Once received at our warehouse, your return will be processed within 10 business days. Please note it may take up to 7 days for the refund to appear in your bank account.
Contact
Have questions? Reach out to us at info@wearprestige.com. We’re happy to help